ADA defense lawyers: When disabled hotel guests' needs go beyond the norm for typical guests, what do hotel owners and managers have to do?
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By Jim Butler and the Global Hospitality Group®
Hotel Lawyers | Authors of www.HotelLawBlog.com
28 March 2010
ADA Counsel with pragmatic advice: What does the ADA require hotel owners and managers to do for their disabled guests?
Hoteliers can face certain extreme situations that are not addressed in plain language of Title III of the Americans with Disabilities Act (ADA). In relevant part, it provides that, among other requirements, places of "public accommodation" must provide certain "auxiliary aides and services". In these unusual cases, the counsel of an experienced ADA lawyer like Marty Orlick, a senior member of JMBM's Global Hospitality Group®, is invaluable. He has helped numerous hotels and restaurant clients establish compliance with all aspects of the ADA and resolve more than 300 ADA claims.
Today, Marty provides some very practical advice on dealing with exceptional situations with disabled guests.