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This is Jim Butler, author of www.HotelLawBlog.com and hotel lawyer. Please contact me at Jim Butler at jbutler@jmbm.com or 310.201.3526.

Hotel Management Agreements

Posted On: January 17, 2012 by the JMBM Global Hospitality Group®

Hotel management contract disputes: Importance of "fiduciary" duties in Owner-Operator lawsuits

By Jim Butler and the Global Hospitality Group®
Hotel Lawyers | Authors of www.HotelLawBlog.com
17 January 2012

Hotel Lawyer on Hotel Management Agreement disputes between Owners and Hotel Operators.

While there are always disputes simmering between hotel owners and hotel operators, the past few years has witnessed a big increase in the number of disputes ripening to litigation and arbitration. In a recent article, we discussed some of the root causes of this trend and role of the economy. That article was entitled, "Litigation and disputes between hotel owners and operators are on the rise. Why?"

I believe that most owner-operator disputes stem from the owner's belief that the operator is not operating the hotel in a satisfactory manner and is treating the owner unfairly. A bad economy drives the parties to take action. When discussions fail to resolve the issues, litigation or arbitration claims often result.

Operators as fiduciaries: Why is this important and what does it mean?

As I mentioned in the recent article, some of these disputes pivot on the fiduciary responsibility of the operator. This is an important legal concept for hotel owners to understand. Generally, a hotel operator is the "agent" of the owner. Every agent is a fiduciary. A fiduciary has many duties such as a duty of loyalty, full disclosure, and noncompetition. A fiduciary also has a duty to prefer his principal's interest (the owner's interests) over his own interests.

I discussed these important concepts in a sidebar recently published in an article by Jason Freed of HotelNewsNow (a division of Smith Travel Research) in his article, Economic woes drive owner-operator disputes. I have reprinted that sidebar below with a few formatting edits to make the reading a bit easier.

Continue reading " Hotel management contract disputes: Importance of "fiduciary" duties in Owner-Operator lawsuits " »

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Posted On: January 12, 2012 by the JMBM Global Hospitality Group®

Litigation and disputes between hotel owners and operators are on the rise. Why?

By Jim Butler and the Global Hospitality Group®
Hotel Lawyers | Authors of www.HotelLawBlog.com
12 January 2012

Hotel Lawyer: Hotel Management Agreement litigation and controversies are on the rise.

I was recently interviewed by Jason Freed of HotelNewsNow (a division of Smith Travel Research) for his article, Economic woes drive owner-operator disputes and it got me thinking.

Hotel lawyers will tell you that there are always disputes going on between hotel owners and operators, and that most of them are resolved at the bargaining table without any legal action.

Continue reading " Litigation and disputes between hotel owners and operators are on the rise. Why? " »

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Posted On: October 18, 2011 by the JMBM Global Hospitality Group®

Fairmont v. Turnberry decision is issued by Federal Court

By Jim Butler and the Global Hospitality Group®
Hotel Lawyers | Authors of www.HotelLawBlog.com
18 October 2011

Important new court case on terminating hotel management agreements -- Fairmont v. Turnberry.

JMBM's Global Hospitality Group®, together with Dennis Richard of Richard and Richard, represented the owner of the Turnberry Isle Resort & Spa in obtaining a significant decision involving Fairmont Hotels & Resorts. On Friday, October 14, 2011, a Miami Federal District Court denied Fairmont Hotel's request for a preliminary injunction to be reinstated as the operator of the hotel.

We think this is an interesting and important decision. We believe that this 71-page opinion written by Magistrate Judge Goodman and adopted and reaffirmed by Judge Donald L. Graham is destined to become one of the more important cases in the area of hotel management agreements. Grounded on solid legal precedent -- with English common law, a landmark U.S. Supreme Court case by Chief Justice John Marshall, and a well-known line of hotel cases -- and public policy, this is one of the best-written, most thoroughly researched and comprehensive decisions in the area.

Continue reading " Fairmont v. Turnberry decision is issued by Federal Court " »

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Posted On: September 12, 2011 by the JMBM Global Hospitality Group®

Hotel Franchise Lawyer: Hotel Franchise Agreements and the 5 biggest mistakes a hotel owner can make

By Jim Butler and the Global Hospitality Group®
Hotel Lawyers | Authors of www.HotelLawBlog.com
12 September 2011

Hotel Lawyer with some tips on Hotel Franchise Agreements and the 5 biggest mistakes a hotel owner can make

Hotels need brands, and brands need hotels. For many years, hotel brands have been growing in importance for the success of hotels in the United States and abroad. The trend toward branding is quite a phenomenon. According to numbers we have seen, In the early 1990s, approximately 40% of the hotels in the U.S. were branded and the balance were independent. Now the number is probably closer to 80% or more of the hotels are branded or brand-affiliated.

The branding is often accomplished by a franchise or license agreement from a company owning the brand. Other times it is accomplished by a branded hotel management company entering into a management agreement with the owner of the hotel, providing both the brand and management for the property.

Although we have spent a lot of time on Hotel Law Blog discussing hotel management agreements, today we are going to focus on the franchise or license agreement arrangements. With more than 20 years' experience working with more than 1,000 hotel management and franchise agreements, we have some perspectives that may be worth considering.

Hotel owners keep falling into the same traps

One of these perspectives of our hotel lawyers is that many sophisticated hotel investors and owners seem to fall into a handful of traps that would be easy to avoid. And this same handful of traps catches the unwary time and again.

So this article focuses on hotel franchise agreements and outlines the 5 biggest mistakes an owner can make when seeking a hotel franchise arrangement. If this sounds all too familiar, you have probably learned these lessons the hard (and expensive) way. If you haven't stumbled on these yet, you won't want to miss the warning flags and the traps they portend.

Continue reading " Hotel Franchise Lawyer: Hotel Franchise Agreements and the 5 biggest mistakes a hotel owner can make " »

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Posted On: September 8, 2011 by the JMBM Global Hospitality Group®

Tips from hotel franchise and management lawyers: Beware the trap of "changing brand standards"

By Jim Butler and the Global Hospitality Group®
Hotel Lawyers | Authors of www.HotelLawBlog.com
8 September 2011

Hotel Lawyer on changing brand standards.

Hotels need brands, and brands need hotels.

Like all relationships, the relationship between branded hotel operators or franchise companies (the brand) and hotel owners needs ground rules. As long as both parties agree to the rules and follow them, who can complain?

Now, what happens if the ground rules change? In most relationships, both parties would agree to change the rules -- or they would separate and go their own ways.

And what if one of the ground rules is that only one party can change the rules at any time? And the other party would have to follow them, no matter what? This is what can happen to hotel owners that agree, often for very good reasons, that a brand can change its standards for the hotel.

Sometimes the change in brand standards is not so good for the owner... one day you're turning a profit and the next day you're in the hole, paying for expensive changes required by the "new brand standards," with no return on investment in sight.

The management or franchise agreement sets the ground rules and allocates risk between the hotel operator and the hotel owner. Negotiating the agreement, which will include "brand standards", is one of the most important things hotel owners will ever do for their hotel investment.

Here is some advice from my partner, Robert Braun, co-author with me of the HMA Handbook.

Continue reading " Tips from hotel franchise and management lawyers: Beware the trap of "changing brand standards" " »

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Posted On: August 28, 2011 by the JMBM Global Hospitality Group®

Hotel lawyers on terminating hotel operators: M Edition lawsuit against Marriott has a new twist -- Marriott is replaced overnight

By Jim Butler and the Global Hospitality Group®
Hotel Lawyers | Authors of www.HotelLawBlog.com
28 August 2011

Hotel Lawyer update on Hotel owners terminating hotel operators.This weekend has been a busy one for owners tired of dealing with their branded managers. The Turnberry Group dropped Fairmont on Sunday. See Hotel lawyers on terminating hotel operators: Turnberry Resort drops Fairmont flag.

And on the same day, the owners of the M Edition Waikiki seized control of their hotel from Marriott and installed Aqua Hotels as the new operator. See Marriott Loses Trendy Waikiki Hotel as Owner Changes Locks Overnight as reported by Alexandra Berzon and Kris Hudson of the Wall Street Journal.

Over the years we have spent a lot of time on the subject of getting a great hotel operator and terminating bad ones. Owner discontent seems to erupt when operators continue to deliver disappointing results and ignore owner's requests to drive the top line and manage costs. Then the operators wonder why owners are upset. See for example "Terminating hotel management agreements when things don't work" and "How to terminate a hotel management agreement when an operator really deserves it!"

Marriott loses control over half of its trendy Edition Chain in the pre dawn hours of Sunday morning.

The dispute between the owners of the M Edition Waikiki and Marriott has been a contentious and high profile piece of litigation. For the background of this dispute, an outline of what went wrong, and the contentions of the parties, see "M Waikiki Edition lawsuit against Marriott - What Marriott's General Counsel says".

Continue reading " Hotel lawyers on terminating hotel operators: M Edition lawsuit against Marriott has a new twist -- Marriott is replaced overnight " »

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Posted On: August 28, 2011 by the JMBM Global Hospitality Group®

Hotel lawyers on terminating hotel operators: Turnberry Resort drops Fairmont flag

By Jim Butler and the Global Hospitality Group®
Hotel Lawyers | Authors of www.HotelLawBlog.com
28 August 2011

Hotel Lawyer update on Hotel owners terminating hotel operators. Over the years we have spent a lot of time on the subject of getting a great hotel operator and terminating bad ones. Owner discontent seems to erupt when operators continue to deliver disappointing results and ignore owner's requests to drive the top line and manage costs. Then the operators wonder why owners are upset. See for example "Terminating hotel management agreements when things don't work" and "How to terminate a hotel management agreement when an operator really deserves it!".

Turnberry Isle Resort back under founding family's management and control.

Over the weekend, the owners of the Turnberry Isle Hotel & Resort in Aventura, Florida took control of their hotel and terminated their relationship with Fairmont Hotels.

The resort was created by the Soffer family's Turnberry Associates in the 1970s, and reacquired in 2006. Turnberry recently completed a $150 million renovation. The hotel had been operated by the Fairmont chain until Sunday, August 28, 2011.

Continue reading " Hotel lawyers on terminating hotel operators: Turnberry Resort drops Fairmont flag " »

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Posted On: August 21, 2011 by the JMBM Global Hospitality Group®

Hotel Lawyer with more on M Waikiki Edition lawsuit against Marriott - What Marriott's General Counsel says

By Jim Butler and the Global Hospitality Group®
Hotel Lawyers | Authors of www.HotelLawBlog.com
21 August 2011

One of the most read articles in the history of Hotel Law Blog is entitled: "
M Waikiki's Edition lawsuit against Marriott and Ian Schrager - an owner's HMA dispute with Marriott.
"

I have gotten a lot of compliments on the article from people saying that it helped them understand what was going on there. But a recent letter from Ed Ryan, Executive Vice President and General Counsel of Marriott International took quite a different tone.

Although I disagree with many of Ed's points, the letter is thoughtful and well written. Ed encouraged me to publish it so people could see the "other side" of this issue. And in the interest of airing another view, I have done just that.

Read Ed's letter below. Then read the blog again, and take a look at the complaint. Then you be the judge.

I look forward to hearing your thoughts.


Continue reading " Hotel Lawyer with more on M Waikiki Edition lawsuit against Marriott - What Marriott's General Counsel says " »

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Posted On: August 16, 2011 by the JMBM Global Hospitality Group®

Hotel Lawyer on the importance of brands -- intellectual property rights and what they mean

By Jim Butler and the Global Hospitality Group®
Hotel Lawyers | Authors of www.HotelLawBlog.com
16 August 2011

Hotel Lawyer with what it all means: Family Suites Resorts v. Viacom International d/b/a MTV Networks -- a suit over branding

I was recently interviewed by Jason Freed of HotelNewsNow (a division of Smith Travel Research) about three high profile lawsuits in the hospitality industry.

In the third and final lawsuit we discussed, Family Suites Resorts v. Viacom International d/b/a MTV Networks, we discussed the Family Suites lawsuit. Family suites operates a Nickelodeon-themed hotel, and claims its licensing rights were breached when Viacom entered into an agreement with Marriott to franchise the Nickelodeon brand.

According to the complaint, Family Suites Resorts spent $168 million on its Nickelodeon-themed property -- money it would not have spent if guests could get the Nickelodeon hotel experience elsewhere. So what happened?

An industry built on intellectual property.

As Jason quotes me as saying in the article: "This is an industry that relies on intellectual property--that's what brands are." See, The 5 questions every owner should ask before selecting a hotel brand.

Continue reading " Hotel Lawyer on the importance of brands -- intellectual property rights and what they mean " »

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Posted On: August 7, 2011 by the JMBM Global Hospitality Group®

M Waikiki's Edition lawsuit against Marriott and Ian Schrager -- an owner's HMA dispute with Marriott

By Jim Butler and the Global Hospitality Group®
Hotel Lawyers | Authors of www.HotelLawBlog.com
07 August 2011

Hotel Lawyer with what it all means: The M Waikiki's lawsuit seeking to terminate Marriott as its hotel operator for the Edition Waikiki, in Honolulu.

I was recently interviewed by Jason Freed of HotelNewsNow (a division of Smith Travel Research) about three high profile lawsuits in the hospitality industry.

The first case we discussed was the recent lawsuit filed by the owner of the 353-room Edition Waikiki against Marriott and Ian Schrager. As the hotel's owner, M Waikiki LLC asked the New York Supreme Court to terminate its 50-year, no-cut hotel management agreement (HMA) with Marriott on its $250 million Honolulu hotel and to award damages for misrepresentation and breach of contract.

This lawsuit raises issues we have covered extensively in the HMA Handbook and in many articles under the Topic of Hotel Management Agreements on www.HotelLawBlog.com, See, for example, "Hotel management agreement terminations -- Is there a better way?."

This is an interesting lawsuit, so first let's look at the background facts and then let's see what the claims and the implications are.

For a response from Marriott, please see "Hotel Lawyer with more on M Waikiki Edition lawsuit against Marriott - What Marriott's General Counsel says."

Click here to download a copy of the complaint.


Continue reading " M Waikiki's Edition lawsuit against Marriott and Ian Schrager -- an owner's HMA dispute with Marriott " »

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