11 December 2009
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Even if you don’t have a hotel in Manhattan, you will want to know about the “Manhattan Hotels ADA Compliance Review Survey” conducted by the U.S. Department of Justice (DOJ). The DOJ’s reach is nationwide and other cities are targeted for the same kind of survey and enforcement.
In an interview on the Hotel Law Blog earlier this year, Coming to a Theater District Near You: The DOJ’s ADA “Survey,” my partner, Marty Orlick, described the sweeping scope of the DOJ’s ADA Compliance Review Survey of Manhattan hotels. In that interview, Marty emphasized that hoteliers who receive the questionnaire should be aware that DOJ investigators may have already been to their hotel — in fact, the DOJ’s sub rosa investigation may be why the hotel received the survey in the first place.
In today’s interview on the same topic, Marty explains what hotel owners and managers should do when they receive the DOJ’s ADA Compliance Review questionnaire in the mail. (First: take it very, very seriously.)