25 July 2024
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In October 2023, the Web Content Accessibility Guidelines were updated to version 2.2. These updates introduced new requirements for improving web accessibility, such as focus visibility and alternative input methods. For hospitality business owners, understanding and implementing these changes is crucial for ensuring ADA compliance and providing an inclusive online experience for all guests. In the article below, JMBM partner Stuart Tubis explores the key updates in WCAG 2.2 and their importance for businesses.
WCAG 2.2: Website Accessibility Standards Get an Update –
What Businesses Should Know
by
Stuart Tubis, JMBM’s ADA Compliance & Defense Group
The Web Content Accessibility Guidelines (WCAG) were recently updated to version 2.2, adding new considerations for businesses seeking to make their websites accessible. As most business have an online presence, there are some critical requirements of WCAG 2.2 that all business owners should know.
The WCAG standards, published by the World Wide Web Consortium (W3C), are often referenced by courts in the US when deciding whether a website complies with the ADA or Unruh Civil Rights Act. The new version WCAG 2.2 adds the following requirements:
- 2.4.11/2.4.12 Focus Not Obscured: Ensures keyboard focus indicators (such as the blinking cursor or focus box around buttons and links) remain visible despite pop-ups or other content, with a stricter AAA version demanding complete unobscuring. See the example below:

- 2.4.13 Focus Appearance: Defines technical standards for the keyboard focus indicator outline for low-vision users.
- 2.5.7 Dragging Movements: Requires alternative ways to complete actions if they involve dragging, except for essential functionality.
- 2.5.8 Target Size: Provides minimum size requirements for clickable elements like buttons and links.
- 3.2.6 Consistent Help: Ensures help functionalities (e.g., company contact details or self-help option) remain in the same place across all pages for screen reader users.
- 3.3.7 Redundant Entry: Auto-populates or allows re-selection of previously entered information to aid users with cognitive or memory disabilities.
- 3.3.8/3.3.9 Accessible Authentication: Prohibits cognitive function tests during authentication, with the AAA version removing more exceptions.
Many in the business community are concerned that adding more criteria raises the difficulty for entities already striving to comply with earlier versions. Many disabled advocates maintain that the higher standards help users navigate websites with pop ups and hard-to-navigate organization. CONTINUE READING →



